Question 1

What is DefendME Global?

Accepted Answer

DefendME Global is a technology platform that connects fraud victims with legal and investigative resources worldwide. We are not a law firm. We provide tools, case documentation support, crypto tracing, and access to a network of legal professionals who specialize in fraud recovery. Our founding legal partner is Zoran M. Miljakovic, a licensed attorney with the Belgrade Bar Chamber.

Question 2

Where is DefendME based?

Accepted Answer

DefendME Global Consulting LLC is registered in Wyoming, USA (EIN: 61-2326199). We serve victims globally across multiple jurisdictions.

Question 3

Is DefendME a law firm?

Accepted Answer

No. DefendME is a technology platform, not a law firm. We connect victims with legal professionals and provide investigative tools and case support services. Legal representation is provided by our partner attorneys directly, not by the platform itself. All platform fees are administration fees, not legal fees.

Question 4

Who are the people behind DefendME?

Accepted Answer

DefendME was founded by Aleksandar Miljakovic and Zoran M. Miljakovic. Zoran is a licensed attorney with the Belgrade Bar Chamber (License 5708) whose family law practice has nearly a century of heritage in Serbia. The platform was built to bring that legal expertise to fraud victims worldwide through technology.

Question 5

What countries do you work in?

Accepted Answer

We work with victims globally. Our legal and investigative resources cover cases across Europe, North America, Southeast Asia, and beyond. The specific legal options available to you depend on your jurisdiction, the platform involved, and the evidence available. Our team will assess your specific situation and advise accordingly.

Question 6

How does DefendME work?

Accepted Answer

You start by describing your situation through our contact form or by selecting the service that fits your case. Our team reviews your submission and gets back to you with a personalized assessment of your options. From there you can proceed with the relevant service, crypto tracing, a criminal complaint, joining a class action, or another product depending on your situation.

Question 7

What happens after I submit the contact form?

Accepted Answer

Our team reviews every submission typically within 1 to 2 business days. We will contact you by email with an initial assessment of your situation and the options available to you. There is no cost or commitment at this stage.

Question 8

Do I need to create an account?

Accepted Answer

No account is required to submit an inquiry or use most of our services. For ongoing case management and document access, a case portal login may be provided depending on the service you use.

Question 9

How long does a case take?

Accepted Answer

This depends entirely on the type of case and the jurisdiction involved. Crypto tracing reports are typically delivered within a few days. Criminal complaints are filed quickly but investigations by authorities can take months or years. Class actions have longer timelines tied to court processes. We will give you realistic expectations specific to your situation during the initial assessment.

Question 10

Can DefendME guarantee I will recover my money?

Accepted Answer

No. We do not guarantee specific outcomes and anyone who does should be treated with caution. What we can guarantee is that we will apply every available legal and investigative tool to your case and give you an honest assessment of realistic options. Recovery depends on many factors outside our control including the jurisdiction, the evidence available, and the actions of law enforcement.

Question 11

What services does DefendME offer?

Accepted Answer

We offer crypto tracing, criminal complaint filing, class action coordination, business verification, scam risk checks, account recovery assistance, legal consultations, and educational resources. Each service is designed for a specific type of fraud situation. If you are unsure which applies to you, start with the contact form and our team will point you in the right direction.

Question 12

What is crypto tracing and do I need it?

Accepted Answer

Crypto tracing uses blockchain forensics to track where your funds moved after you deposited them into a fraudulent platform. It identifies wallet addresses, transaction paths, and sometimes the exchanges where funds were converted. This report is often essential for criminal complaints and civil recovery actions. If you lost crypto to a scam, tracing is usually the first step.

Question 13

What is a class action and should I join one?

Accepted Answer

A class action is a legal action brought by a group of victims against the same defendant. It is most effective when there are many victims, documented losses, and identified operators. Joining a class action costs less per victim than individual litigation and can achieve outcomes that would be impossible individually. Our team will advise whether a class action is the right approach for your specific scam.

Question 14

What is the Scam Risk Check?

Accepted Answer

The Scam Risk Check is a service where our analysts review a platform, investment opportunity, or company you are considering and assess its legitimacy. It is designed for people who want to verify something before investing, not after. We review ownership, registration, regulatory status, domain history, and behavioral patterns and deliver a risk assessment report.

Question 15

How much do your services cost?

Accepted Answer

Pricing varies by service and tier. Each product page shows the available tiers and their costs. The initial assessment after submitting the contact form is always free. There are no hidden fees, all costs are disclosed before you commit to any service.

Question 16

What payment methods do you accept?

Accepted Answer

We accept payments via Stripe (credit and debit cards), PayPal, and cryptocurrency. All payments are processed securely. Platform fees are administration fees and are separate from any legal fees charged directly by partner attorneys.

Question 17

Are your fees legal fees?

Accepted Answer

No. All fees paid through the DefendME platform are administration and service fees, not legal fees. Any legal fees for representation are agreed directly between you and the relevant attorney and are separate from platform fees. This distinction is important for transparency and regulatory compliance.

Question 18

Is the initial consultation free?

Accepted Answer

Yes. Submitting the contact form and receiving an initial assessment from our team is completely free with no commitment. Paid services begin only if you choose to proceed with a specific product after that assessment.

Question 19

Is my information kept confidential?

Accepted Answer

Yes. Everything you share with DefendME is treated as strictly confidential. We do not share your personal information with third parties except where required to deliver the service you requested, for example sharing your case details with a partner attorney handling your complaint. Full details are in our Privacy Policy.

Question 20

Does DefendME comply with GDPR?

Accepted Answer

Yes. DefendME serves users in the European Union and complies with GDPR under Article 3(2). For transfers to our US entity we use Standard Contractual Clauses. You have the right to access, correct, and delete your data at any time. See our Privacy Policy for full details.

Question 21

How is my data stored?

Accepted Answer

Your data is stored securely on Supabase infrastructure with encryption at rest and in transit. We collect only what is necessary to deliver your requested service. We do not sell your data to third parties or use it for advertising purposes.

Question 22

Can I request deletion of my data?

Accepted Answer

Yes. You can request deletion of your personal data at any time by contacting us at office@defendmeworldwide.com. We will process your request within 30 days in accordance with GDPR requirements. Note that some data may need to be retained for legal or regulatory compliance reasons, which we will explain if applicable.

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